How to remove your info from KnowX

knowx_20160902About KnowX:

KnowX is a publicly accessible service of LexisNexis.  The site allows you to search for information about people, run a background check, research property value, or research a business.

Overview of the information removal process:

Requesting to remove your information from KnowX is possible if you do not want your personal information included in the LexisNexis public search sites such as KnowX and PeopleWise.  If you are a person who can substantiate the risk of physical harm or your individual status as an identity theft victim, please see the page covering LexisNexis which helps to remove your information from non-public people search databases maintained by LexisNexis (other than databases maintained by LexisNexis for law enforcement use).

How to remove your information:

ONLINE REQUEST
Follow these steps to remove your info from KnowX using the online request:

  1. Visit the optout form on the LexisNexis website at https://optout.lexisnexis.com/oo.jsp
  2. Enter your full name, date of birth and social security number along with your address, email and phone number.
  3. Select a reason for the request to remove your personal record.  If you choose an option other than “I do not want me information publicly available via LexisNexis products”, you will probably be required to submit documentation either attached to the online form or via mail or email as mentioned below.
  4. Submit the form with the attached supporting documents (if required)

BY MAIL
If you are unable to upload the supporting documents to the online form, you must still complete the online form mentioned above and available at https://optout.lexisnexis.com/oo.jsp (minus attaching the supporting documents), but you must then mail the supporting documentation to

LexisNexis Individual Requests for Information Suppression
PO Box 933
Dayton, OH 45401

BY EMAIL
If you are unable to upload the supporting documents to the online form, you must still complete the online form mentioned above and available at https://optout.lexisnexis.com/oo.jsp (minus attaching the supporting documents), but you must then email the supporting documentation to [email protected]

Frequently Asked Questions

Do you have to pay to remove your information?

No

How long does it take for the information to be removed?

Unknown

Will your information reappear after requesting to remove it?

As with many of the other services, KnowX as a service of LexisNexis, relies on other partners to obtain the data they show in their system.  If your personal information is connected to other spellings of your name, new phone numbers, new addresses, etc.., it may reappear in their system.  It would be in your best interest to revisit their website at a later date to ensure that you do not have to remove your information again.

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